Privacy Policy

1. Information Collection and Use

Audio Splitter collects and uses personal information for the following purposes:

• Providing AI-powered audio separation services
• Improving service quality and providing personalized features
• Analyzing service usage and performance
• Handling customer inquiries and support requests

2. Information We Collect

3. Data Processing and Retention

• Audio Files: Deleted immediately after processing (maximum retention: 30 minutes)
• Service Usage Records: Retained for 1 year after service completion
• Cookies and Log Information: Retained for 1 year from collection date
• Support and Inquiry Records: Retained for 3 years after resolution

4. Third-Party Information Sharing

We do not share your personal information with third parties, except in the following cases:

• When you have given prior consent
• When required by law or in response to valid legal requests from law enforcement agencies
• To protect our rights, property, or safety, or that of our users or others

5. Security Measures

• Encryption of personal information during storage and transmission
• Regular security updates and system monitoring
• Access control and authentication systems
• Logging and tamper protection for data processing systems
• Minimizing staff access to personal information and providing security training

6. Your Rights

You have the following rights regarding your personal information:

• Right to access information about how your data is processed
• Right to request correction or deletion of inaccurate information
• Right to request suspension of processing
• Right to data portability (where applicable)

You can exercise these rights by contacting us via email, phone, or written request. We will respond to your request promptly and in accordance with applicable laws.

7. Cookies

We may use cookies to improve our service:

• Analyzing website usage patterns
• Providing personalized user experiences
• Improving service performance and developing new features

You can control cookie settings through your browser preferences. Note that disabling cookies may affect some website functionality.

8. Data Protection Officer

9. International Data Transfers

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

This Privacy Policy is effective as of January 1, 2024. We may update this policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify you by posting the updated policy on our website at least 7 days before the changes take effect.